Frequently Asked Questions
My shipment has not arrived yet.
An order placed can take from 7 days to 4 weeks depending on the product you have ordered The estimated delivery time is shown on each product and is also on the checkout page, if your product has not reached you even after the time mentioned, please feel free to contact us.
I wish to cancel my order.
We do not cancel an order once placed.
I have changed my mind, can I return the product?
We do not accept returns for a product or issue a refund unless the product delivered doesn’t match the image or details, in such case please issue a ticket with the photograph of the item recieved within 7 days of recieving it.
I don't live in the locations you serve, how can I order your products?
Currently we only ship to the USA and Canada. But if you wish to order a product and from outside these locations, you can use a shipment forwarding service like Shipito to get the shipment forwared to your address.
The form doesn't work, how can we contact you?
You can email us to [email protected] or text us to +1(906) 205-2621, we do not pick calls.